Shopify Ecom

For Shopify Merchants

Shopify Ecom FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

237 FAQs
POS & retail
Why is a product missing from the Shopify POS app?

Usually a setup gap, not a bug: check Point of Sale publishing, the device location's inventory, Track quantity, then the first-login sync.

September 6, 2026

Selling internationally
Can you customize your Shopify theme differently for each market on the Basic plan?

No — market-specific theme customization needs Advanced or Plus; Basic still gets up to 20 storefront languages and international domains.

September 6, 2026

Admin, staff & security
Which Shopify permission lets you manage app pixels?

Managing app pixels needs "Manage and install apps and channels", which Shopify lists under App permissions, not Store settings.

September 6, 2026

Policies & account standing
Does a Shopify store handle a Virginia or Colorado deletion request like California's?

Partly: the 45-day clock matches California, but each state sets its own applicability test, and any refusal must carry appeal instructions.

September 6, 2026

POS & retail
Can Shopify run a restaurant group with more than one location?

Yes — venues are locations in one Shopify store, but POS Pro bills per location and no POS page we found covers table service.

September 6, 2026

Admin, staff & security
Does a Shopify organization require the Plus plan?

No — two or more stores you own on one non-INR billing currency can be grouped into an organization; only some features need Plus.

September 6, 2026

Apps, channels & AI
What happens to paid app subscriptions when you transfer a Shopify store?

Shopify puts the app-subscription billing agreement on a merchant's shop — no page we found says Shopify-billed ones continue at transfer.

September 6, 2026

Marketing & SEO
Does a deep Shopify navigation menu hurt SEO?

No Google page we read names a menu-depth penalty — Google infers relative importance from links; Shopify advises 3 clicks from home where possible.

September 6, 2026

Products & inventory
What are cost adjustments on a Shopify inventory transfer?

A cost adjustment records shipping, duties or other fees on a transfer shipment; the variant's Cost per item stays fixed.

September 6, 2026

Products & inventory
Why does a Shopify product show as sold out when you still have stock?

The storefront sells only Available stock at locations that ship to that buyer — on-hand units committed to orders do not count.

September 6, 2026

Payments & payouts
Who reviews a restricted business on Shopify Payments?

Both: Shopify's terms keep the review and approval, while your country's processor supplies the list — and in the US, Stripe runs its own check.

September 6, 2026

Domains & email
Can Shopify send order-confirmation emails from your own domain?

Yes — one Sender email sets the From address on order confirmations; Shopify documents no-action authentication only for a Shopify-bought domain.

September 6, 2026

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