For Shopify Merchants
Shopify Ecom FAQ
Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.
No — every plan includes unlimited bandwidth; real shoppers face no fixed per-minute limit, bots are rate-limited, and file storage is capped by plan.
September 16, 2026
Yes — Shopify suspends over-limit users to fit a smaller plan, so suspended accounts free seats, as do removed ones; pending invites still count.
September 16, 2026
No — section 52 TCS covers other sellers' sales an operator collects payment for; the official GST FAQ says own-site sales need none.
September 16, 2026
No — Total sales includes tax; aggregate turnover excludes GST but counts exempt, export and every sale under your PAN, not one store.
September 16, 2026
Yes, in most states up to Rs 1.5 crore turnover, if you sell goods only within your state — one interstate sale ends it.
September 16, 2026
A Shopify PayPal order isn't covered if shipped to another address or without proof of delivery; an edit can change its rating.
September 16, 2026
Up to 180 days after activating PayPal Wallet on Shopify Payments (US) — keep a PayPal Express and bank balance for old Express refunds or disputes.
September 16, 2026
Partly — a badged app must keep meeting App Store rules, security included, but the badge criteria pages list no separate data-protection test.
September 16, 2026
Yes — a client transfer store a developer hands to you isn't eligible for free trials or promos; open it yourself, then add your developer.
September 16, 2026
Yes, in the US: add PayPal Express as a third-party gateway — Venmo shows to eligible buyers, and Shopify's third-party fee applies.
September 16, 2026
It depends on carrier and service — e.g. 70 lb for domestic USPS, 150 lb for most UPS and FedEx services; over it, carriers can bill steep fees.
September 16, 2026
Yes: not-received claims filed via PayPal and unauthorized claims, each needing delivery proof and an Eligible rating. Not-as-described isn't covered.
September 16, 2026
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