Shopify Ecom

For Shopify Merchants

Shopify Ecom FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

237 FAQs
Admin, staff & security
Can you delete Shopify staff accounts in bulk?

No bulk delete for staff accounts — you remove users one at a time; the only documented bulk path clears suspended duplicate POS accounts.

September 6, 2026

Policies & account standing
Does a private-label brand owner pay the OMUFA facility fee?

Usually no — FDA bills the OMUFA facility fee to whoever owns the facility that makes the drug, not to a brand that only puts its label on it.

September 6, 2026

Selling internationally
Does deleting a Shopify market cancel a scheduled rollout?

No — a scheduled rollout that directly modifies a deleted market's settings is returned to Draft status, not cancelled.

September 6, 2026

Restricted & regulated products
Do you need to register your Shopify store as an FDA food facility?

Usually no in the US: a private residence is not a facility, and selling mostly to consumers can make you an exempt retail food establishment.

September 6, 2026

Admin, staff & security
Can you bulk-import Shopify staff accounts with a CSV file?

Yes — a CSV in Settings > Users creates, suspends and reactivates staff in bulk, but it fills only the seats your plan already allows.

September 5, 2026

Online store & themes
How many levels deep can a Shopify navigation menu go?

Three levels — a top-level item plus two nested. All Online Store 2.0 themes support multilevel navigation; older sectioned themes may not.

September 5, 2026

Products & inventory
What is the difference between a Shopify purchase order and an inventory transfer?

A Shopify purchase order records the supplier agreement; an inventory transfer moves and receives the stock — you can link them, or transfer alone.

September 5, 2026

Restricted & regulated products
Can you sell infant formula or baby food on Shopify?

Yes — US infant formula adds FDA registration and a 90-day premarket notice, written for whoever makes or distributes a new formula.

September 4, 2026

Taxes & duties
Do you need a UK VAT registration to sell into Great Britain from Shopify?

Usually yes — an overseas seller registers regardless of turnover; HMRC's carve-outs are narrow and each needs every UK sale to fit it.

September 4, 2026

Taxes & duties
What is the difference between IOSS and OSS, and which one does a Shopify store need?

IOSS covers imports in consignments up to €150; OSS covers goods already inside the EU — where your stock sits decides.

September 4, 2026

Policies & account standing
What changes for a Shopify store once a cosmetic legally becomes an OTC drug?

In the US: a monograph or approval route, a Drug Facts label and drug listing; registration falls on whoever makes, repacks, relabels or salvages it.

September 4, 2026

POS & retail
Who can manage Shopify POS staff, and does it need POS Pro?

Shopify's user-management page names three: store owner, organization owner or a POS user administrator — only at POS Pro locations.

September 3, 2026

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