Shopify Ecom

For Shopify Merchants

Shopify Ecom FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

237 FAQs
Refunds, returns & disputes
Does Shopify Protect cover PayPal orders?

No — PayPal orders aren't eligible for Shopify Protect; for those, look to PayPal's own Seller Protection.

September 22, 2026

Products & inventory
What do Shopify's unavailable inventory states do?

Unavailable stock is on hand but can't be sold; stores using these states hold it as Damaged, Quality control, Safety stock or Other.

September 22, 2026

Apps, channels & AI
Can You Run a Car or Boat Rental Business on Shopify?

Yes, through a booking app. Shopify's own car rental guide says licenses, permits and fleet insurance are yours to arrange.

September 22, 2026

Shipping & fulfillment
Which label printers work with Shopify Shipping labels?

Shopify Shipping lists DYMO, Zebra, Brother and Rollo label printers, plus Bixolon in the UK and Ireland — or a desktop printer on Letter/A4.

September 22, 2026

POS & retail
Do you need the Shopify POS Hub to connect a USB receipt printer?

Yes on iPad for every USB receipt printer page we checked. On Android, seven tablets on the POS Tablet Stand connect three models directly, no Hub.

September 22, 2026

POS & retail
Can Shopify POS staff hand a cart to another register?

Yes, on POS Pro (11.11+): a cart saved on one device opens on another in the same location; it reserves no stock and by default expires in 24 hours.

September 22, 2026

Products & inventory
Does the Shopify app have a 3D scanner?

Yes — the Shopify app scans 3D models on iPhone 12 Pro+/iPad Pro (2021+) with iOS 17+; on Android, use a third-party scanner app instead.

September 22, 2026

Orders & customers
Can you show a shipping method only to B2B customers on Shopify?

Yes — in a blended store every method shows to B2B and D2C buyers by default; a B2B-only one takes Checkout Blocks on Plus or an app.

September 22, 2026

Selling internationally
Can one Shopify market have more than one catalog?

Yes — a market can hold several catalogs, a same-type submarket adds its parent's, and price clashes go to the more specific catalog, else the lower.

September 22, 2026

Selling internationally
Does a Shopify market catalog redirect hurt your SEO?

It can: in a market whose catalog leaves a product out, shoppers who open it land on your homepage — a pattern Google may treat as a soft 404.

September 22, 2026

Apps, channels & AI
Can Shopify Sidekick edit your live theme?

Yes — in the theme editor, Sidekick can apply changes to themes, unpublished ones included, but you must save them yourself.

September 21, 2026

Payments & payouts
Can you remove Shopify branding from the Shopify checkout page?

No Shopify logo to remove; on a store with Shop Pay activated, removing Shop's sign-in prompt for all customers means deactivating Shop Pay.

September 21, 2026

Stay updated

Get notified about new articles

Subscribe to receive updates when we publish new Shopify guides and insights.