Shopify Ecom

For Shopify Merchants

Shopify Ecom FAQ

Short, verified answers to the questions Shopify merchants ask most — citing official Shopify documentation.

237 FAQs
Restricted & regulated products
Does Shopify allow peptide sales?

No Shopify policy we read names peptides — the answer comes from your processor list and the Shop and Managed Markets drug categories.

August 31, 2026

Policies & account standing
Can you sell adult or NSFW art on Shopify?

Nothing we read bans it from your own storefront — but Shopify Payments lists adult products as prohibited and the Shop channel won't list them.

August 31, 2026

Apps, channels & AI
Can you sell AI-generated art on Shopify?

No Shopify rule we read makes AI art its own category; the real limits sit in your print-on-demand partner's terms and US copyright.

August 31, 2026

Restricted & regulated products
Can you sell firearms or weapons on Shopify?

The Acceptable Use Policy we read names no weapons ban, but Shopify Payments won't process them and the Shop channel won't list them.

August 31, 2026

Plans & getting started
Is the Shopify Lite plan still available?

No — the Shopify Lite plan is closed to new stores, and a merchant already on it cannot revert to it after changing plans.

August 31, 2026

Selling internationally
What can't you ship with Shopify Managed Markets?

Managed Markets restricts 35 prohibited item categories (August 2026 list) — some everywhere, some in a subset of countries, some above a value cap.

August 31, 2026

Shipping & fulfillment
Does Shopify Fulfillment Network accept regulated products?

Not Shopify's decision — the Fulfillment Network 3PL you pick sets the product rules, and Shopify tells you to verify eligibility with it.

August 31, 2026

Selling internationally
Does Shopify Managed Markets require prepaid duties, and for which destinations?

Managed Markets collects duties at checkout in every country and region where DDP is supported — not a named list of countries.

Updated September 12, 2026

Payments & payouts
Do you need a written PCI agreement with Shopify?

Yes, but nothing new to sign: the acknowledgment 12.8.2 asks for sits in the Shopify Payments terms; another gateway is a separate agreement.

Updated September 23, 2026

Orders & customers
Can a Shopify Forms notification go to more than one person?

Not in the Forms app itself — Shopify documents a Shopify Flow automation as the route to several email addresses.

August 30, 2026

Policies & account standing
Is a virtual try-on app on your Shopify store a biometric categorisation system?

Usually not — Article 3(40) leaves a try-on outside the definition only if it is both ancillary to another commercial service and strictly necessary.

August 30, 2026

Payments & payouts
Where do you see which Shopify orders were charged the international card rate?

Not on the order — in the help pages we checked, Shopify documents the card class only as the Billing country report grouping.

August 30, 2026

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